Mejora de procesos internos para DogDay
A través de nuestro servicio de Consultoría 360°, mejoramos la estructura digital de DogDay para abrir canales de medios pagados, servicio a cliente y posicionamiento orgánico.
[ EL RETO ]
Luxora’s support team struggled with high ticket volumes, leading to slow response times and lost customers.
[ SOLUCIÓN DEILO ]
We integrated an AI chatbot that handled 80% of queries, including order tracking, refunds, and product recommendations.
[ RESULTADOS ]
60%
Reduction in support costs
3x
Faster response time
25%
Increase in abandoned cart recovery
